Terms of Service

Effective date: July 13, 2026

These Terms of Service ("Terms") govern your access to and use of Ignition ("Service"), operated by ReLo LLC ("Company," "we," "us," or "our"). By accessing or using the Service you agree to be bound by these Terms.

How we handle your personal information is covered separately, in the Privacy Policy, which forms part of these Terms. If you only read one of the two, read that one. It is written to be understood.

1. Eligibility

You must be at least 18 years old and legally capable of entering into a binding contract in your jurisdiction to use the Service. By using the Service you represent that you meet these requirements.

2. Account Registration

You must provide accurate, current, and complete information when creating an account. You are responsible for maintaining the confidentiality of your credentials and for all activity that occurs under your account. Notify us immediately at info@ignitionlaunch.io if you suspect unauthorized access.

3. Subscription Plans and Billing

Ignition offers several subscription tiers (Free, Membership, PR Distribution) as described on the pricing page. By selecting a paid plan you authorize us to charge your payment method on a recurring basis at the frequency you select (monthly or annual).

Cancellation. You may cancel at any time. Cancellation takes effect at the end of the current billing period; no prorated refunds are issued for the remaining period unless required by applicable law.
Price changes. We will give you at least 30 days' notice before increasing the price of your plan.
Failed payments. If payment fails, we may downgrade your account to the free tier and suspend access to paid features until payment is resolved.

4. Intellectual Property

4.1 Your content

You retain all ownership rights in the content you upload or provide ("Your Content"). By submitting Your Content you grant the Company a limited, non-exclusive, royalty-free licence to process and display it solely to deliver the Service to you.

4.2 Generated assets

Subject to your account being in good standing and you complying with these Terms, you own the AI-generated outputs produced from Your Content ("Generated Assets"). The Company makes no warranty that Generated Assets are legally protectable under copyright or other intellectual property law.

4.3 Company IP

The Ignition platform, software, branding, and documentation are owned by ReLo LLC or its licensors and are protected by applicable intellectual property laws. Nothing in these Terms transfers any Company IP to you.

5. Acceptable Use

You agree not to:

Use the Service to generate content that is unlawful, defamatory, fraudulent, or infringes any third-party rights.
Attempt to reverse-engineer, decompile, or extract the source code of the Service.
Resell, sublicense, or commercialise access to the Service without our prior written consent.
Use automated means (bots, scrapers, etc.) to access the Service in a manner that exceeds normal human usage.
Circumvent any technical controls, rate limits, or paywalls.
Use the Service to generate content that promotes securities fraud, market manipulation, or misleading investment materials.
Upload other people's personal information into the Service, including into a dataroom you publish. Cap tables, advisor lists, customer rosters, and investor contact lists are the obvious cases. See section 5.1.

We reserve the right to suspend or terminate accounts that violate these rules, without prior notice.

5.1 Datarooms, and other people's data

Two things about datarooms are your responsibility rather than ours.

A dataroom link is unguessable, not access controlled. Anyone holding the link can open it. Treat it as public, and do not put anything in it that you would not want forwarded.

If you put someone else's personal information into a dataroom, you become responsible for it. In the language of the GDPR you would be the controller of that information and we would merely be processing it for you, which means their rights are exercised against you, not us, and we are not in a position to answer for how you obtained it. Please do not do it.

Note also that when someone reads your dataroom and gives you their email, we show you their name, their email, when they visited, how often, and which documents they opened. They are told this clearly before they hand over anything. It is your responsibility to use that information reasonably, and specifically not to add those people to any marketing list. They gave their email to open a conversation with you, not to be subscribed to something.

6. Third-Party Services

The Service is built on the following third parties: Anthropic (the AI models that generate your assets), Replicate (image generation for brand logos), Supabase (database, authentication, and file storage), Vercel (hosting), Stripe (payments), Resend (email delivery), and Pexels (stock imagery). Your use of those integrations is also subject to those third parties' terms. We are not liable for the acts or omissions of third-party providers.

An earlier version of these Terms said the Service integrates with OpenAI. It does not, and never did. The list above is the actual list, and the Privacy Policy says what each one receives.

7. Disclaimers

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE." TO THE FULLEST EXTENT PERMITTED BY LAW, THE COMPANY DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR FREE OF VIRUSES.

GENERATED ASSETS ARE NOT LEGAL, FINANCIAL, OR INVESTMENT ADVICE. ALWAYS SEEK QUALIFIED PROFESSIONAL ADVICE BEFORE MAKING INVESTMENT OR BUSINESS DECISIONS.

8. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE COMPANY'S TOTAL LIABILITY TO YOU FOR ANY CLAIMS ARISING OUT OF OR RELATED TO THESE TERMS OR THE SERVICE SHALL NOT EXCEED THE GREATER OF (A) THE AMOUNTS YOU PAID TO THE COMPANY IN THE 12 MONTHS PRECEDING THE CLAIM OR (B) USD $100.

IN NO EVENT SHALL THE COMPANY BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

9. Indemnification

You agree to indemnify and hold harmless ReLo LLC, its officers, directors, employees, and agents from any claims, losses, damages, liabilities, and costs (including legal fees) arising from (a) your use of the Service, (b) Your Content, or (c) your violation of these Terms.

10. Termination

We may suspend or terminate your access to the Service at any time for violation of these Terms or for any other reason, with or without notice.

You may close your account and have your data deleted at any time by emailing privacy@ignitionlaunch.io. We do it by hand, promptly, and we delete properly rather than just hiding the account. What survives a deletion, and why, is set out in section 8 of the Privacy Policy.

There is no self-service delete button in your account settings today. An earlier version of these Terms said there was. There was not, and rather than leave the sentence in we have replaced it with the route that actually works.

Upon termination, your right to access the Service ceases immediately.

11. Governing Law and Disputes

These Terms are governed by the laws of the State of Wyoming, USA, without regard to conflict-of-law principles. ReLo LLC is a Wyoming limited liability company. A previous version of these Terms selected Delaware, which was simply the wrong state.

Any dispute shall be resolved by binding arbitration administered by the American Arbitration Association under its Commercial Arbitration Rules, except that either party may seek injunctive or other equitable relief in a court of competent jurisdiction to prevent irreparable harm.

11.1 If you are a consumer in the EEA or the UK

Nothing in this section takes away rights you cannot give up.

If you are a consumer resident in the EEA or the UK, you keep the protection of the mandatory laws of your own country, you may bring proceedings in your local courts, and nothing here waives your rights under the GDPR or your right to complain to your local data protection authority. The arbitration clause above does not apply to you to the extent your local law says it cannot.

We are noting this rather than quietly relying on a clause that would not survive contact with a European consumer court.

12. Changes to These Terms

We may update these Terms from time to time. We will notify you of material changes by email or by posting a prominent notice in the Service at least 14 days before the change takes effect. Your continued use of the Service after the effective date constitutes acceptance of the updated Terms.

13. Contact

Questions about these Terms? Contact us at info@ignitionlaunch.io or:

ReLo LLC
Legal Department
info@ignitionlaunch.io